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Not getting emails from OKS?

If anybody is having trouble receiving email messages generated from the league website, it may be due to your email server blocking or junking messages from OKS. Follow the instructions below.

 What must I do if I don't receive league emails?

Email providers like AOL, Yahoo!, Hotmail, and others are constantly changing the way they classify the email they deliver to your computer.

The league system delivers email to all accounts the same way, and the vast majority of users receive the emails to their inbox.

Some email providers filter messages based on content, subject line, or the From address and may put your email into the recipient's bulk mail or Spam folder.

In order to receive league mail you may need to add our domain (ourkidssports.com) to your Approved Sender list (also known as white list).

For email service providers that do not offer Approved Sender lists or white lists, we recommend that you contact your email provider and request that mail from the ourkidssports.com domain be permitted.

The following instructions can be used to set your email software up to receive emails from the league.

 

AOL Users:

If you do not receive the confirmation message within a few minutes of signing up, please check your Spam folder just in case the confirmation email was delivered there by mistake.

If so, select the confirmation message and click This is Not Spam, to allow future league messages to be delivered.

We strongly recommend that you do the following to avoid accidentally filtering our future messages:

1.    Click Settings in the tool bar at the top of your AOL window.

2.    Click Spam Controls in the left hand menu.

3.    In the Spam filters by address field select Custom fro the drop down list.

4.    Select the Allow email from radio button.

5.    In the type this: ourkidssports.com

6.    Click the add button (green plus sign).

7.    Click the Back to email button and the OK button when prompted to save settings.


Do not forget to click the link in the confirmation message, otherwise you will not receive any league emails.

 

Hotmail:

If you do not receive the confirmation message within a few minutes of signing up, please check your Junk E-mail folder just in case the confirmation email was delivered there by mistake.

If so, select the confirmation message and click Not Junk, to allow future league messages to be delivered.

We strongly recommend that you do the following to avoid accidentally filtering our future messages:

1.    Click Options (next to the Help link).

2.    Click Junk E-Mail Protection.

3.    Click Safe and blocked senders.

4.    Click Safe senders.

5.    Enter this domain:ourkidssports.com

6.    Click the Add to list button to complete the process.

Do not forget to click the link in the confirmation message, otherwise you will not receive any league emails.

 

Yahoo:


If you do not receive the confirmation message within a few minutes of signing up, please check your Bulk Mail folder just in case the confirmation email was delivered there by mistake.

If so, select the confirmation message and click Not Spam, to allow future league messages to be delivered.

Do not forget to click the link in the confirmation message, otherwise you will not receive any league emails.

 

Gmail:

If you do not receive the confirmation message within a few minutes of signing up, please check your Spam folder just in case the confirmation email was delivered there by mistake.

If so, select the confirmation message and click Not Spam, to allow future league messages to be delivered.

Do not forget to click the link in the confirmation message, otherwise you will not receive any league emails.

 

Outlook 2003:

1.    Select Actions from the top menu bar.

2.    Select Junk E-mail followed by Junk E-mail Options.

3.    Select Safe Senders, then select Add.

4.    Type ourkidssports.com and click OK.

5.    Click Apply and OK to complete the process.

Do not forget to click the link in the confirmation message, otherwise you will not receive any league emails.

 

All Other Email Software:

If you do not receive the confirmation message within a few minutes of signing up, please check your Spam or Bulk E-Mail folder just in case the confirmation email was delivered there by mistake.

If so, select the confirmation message and mark it Not Spam or Not Junk (Thunderbird), to allow future league messages to be delivered.

Do not forget to click the link in the confirmation message, otherwise you will not receive any league emails.

 

 
 
ASC Campaign 2017

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